1. Our Commitment
AppsBrains prohibits child sexual abuse and exploitation (“CSAE”) in every form, across every application and service we publish. We design, build and operate our apps so that children are protected, and we act immediately on every credible report.
Zero tolerance. Any account found to create, upload, share, solicit or seek child sexual abuse material (CSAM), or to engage in grooming, sextortion, child trafficking or any other form of child exploitation, is terminated permanently and reported to the relevant authorities.
2. Prohibited Conduct
The following are strictly forbidden across all AppsBrains apps and services:
- Child sexual abuse material (CSAM) in any medium — image, video, audio, text, drawing or computer-generated;
- Sexualisation of minors, including sexualised depictions of fictional or AI-generated minors;
- Grooming — befriending or building trust with a minor for sexual purposes;
- Sextortion — threatening to release intimate imagery of a minor;
- Solicitation of, or offers to provide, CSAM;
- Child trafficking, or facilitating the sexual exploitation of a minor;
- Minor self-generated sexual content, including its solicitation or distribution;
- Normalising, promoting or providing instructions for any of the above.
These rules apply to user-generated content, private messages, profile fields, usernames, avatars and any other surface in our apps.
3. How to Report
Anyone — user or not — can report suspected CSAE. Reports are prioritised above all other support traffic and reviewed by a trained member of our team.
In-app reporting
Use the Report control on any piece of content, profile or message. Choose the “Child safety” category.
Email us
Write to apps@appsbrains.co with the subject “CHILD SAFETY”. Include links, usernames, screenshots and timestamps where possible.
Acknowledgement within 24 hours
We confirm receipt and begin review immediately. Urgent reports are escalated the same day.
Action and escalation
We remove violating content, terminate accounts, preserve evidence as required by law, and report to the IWF/NCA, NCMEC and law enforcement as appropriate.
If a child is in immediate danger, contact your local emergency services first (999 in the UK, 911 in the US). In the UK, report criminal imagery to the Internet Watch Foundation and abuse concerns to the NCA-CEOP. In the United States, report to the NCMEC CyberTipline at report.cybertip.org or 1-800-843-5678. Elsewhere, find your national hotline via INHOPE.
4. How We Respond
| Step | Action | Target time |
|---|---|---|
| Triage | Report acknowledged and classified by severity | Within 24 hours |
| Content removal | Violating content removed and access blocked | Immediately on confirmation |
| Account action | Offending account permanently terminated; device and signal-based bans applied | Same day |
| Evidence preservation | Relevant data preserved securely for law enforcement | Immediately, retained as legally required |
| Authority report | Referred to the IWF/NCA in the UK and the NCMEC CyberTipline where CSAM is identified | Without delay, as legally required |
| Reporter follow-up | Outcome communicated to the reporter where lawful | Within 7 days |
We cooperate fully with law enforcement and respond to valid legal process. We do not restore accounts terminated for CSAE violations.
5. Prevention by Design
Our apps are built with safeguards appropriate to their audience and features:
- Age gating — apps that are not suitable for children require an age declaration, and features are restricted accordingly;
- Safe defaults for minors — where accounts may belong to minors, profiles default to private, discovery is limited, and messaging from strangers is off by default;
- Reporting and blocking — every social surface includes reporting and blocking controls that are easy to find;
- Content moderation — automated screening of uploaded media combined with human review of escalations;
- No behavioural advertising to children — apps in Google Play’s Families programme and Apple’s Kids Category serve no targeted advertising and collect no persistent identifiers beyond internal operations;
- Staff training — team members handling reports are trained on CSAE identification, evidence handling and escalation;
- Regular review — these standards and our moderation practices are reviewed at least annually.
6. Regulatory Compliance
We comply with, and design our processes around:
- Google Play Child Safety Standards Policy and the Families Policy;
- Apple App Review Guideline 1.2 (User-Generated Content) and the Kids Category requirements;
- The UK Online Safety Act 2023 children’s safety duties;
- The UK Age Appropriate Design Code (ICO Children’s Code);
- Reporting of confirmed CSAM to the Internet Watch Foundation (IWF) and the National Crime Agency (NCA) in the UK, and to NCMEC where a report relates to users or content in the United States;
- The U.S. Children’s Online Privacy Protection Act (COPPA), for users in the United States;
- The EU Digital Services Act notice-and-action requirements.
7. Child Safety Point of Contact
As required by Google Play, AppsBrains maintains a designated point of contact for child safety matters, reachable by users and by platform or government authorities:
8. External Resources
- Internet Watch Foundation — United Kingdom
- NCA-CEOP — United Kingdom
- NCMEC CyberTipline — United States
- INHOPE — global network of reporting hotlines
- Thorn — technology to defend children from abuse
- National Center for Missing & Exploited Children